HUAWEI Service Giving Season 2025: Get Gifts and Benefits This Festive Period!

When it comes to the purchase of smartphones, tablets and other electronic devices, there is no denying that getting good service plays just as important of a role as the devices purchased. And HUAWEI are no exception to this as they intend to provide excellent service in order to build lasting relationships with their customers.

Which is why the company is offering their 2025 HUAWEI Service Giving Season to customers. With this special promotion, HUAWEI will be offering benefits and gifts which include a set of services designed to provide customers with an enhanced level of care for their customers, both to express their warm gratitude to customers as well as to ring in the new year. This service will continue from now until December 31st 2025.

A Considerate Level of Service

HUAWEI’s motto of “We Care, Your Care” expresses the company’s commitment to provide excellent services for their customers, whether it's from product development through after-sales service. And during each year of their Service Giving Season program, they intend to create a strong bond between the brand and their customers. 2025 is no exception, in fact, they are going above and beyond.

Every customer who visits the HUAWEI customer service centers or uses their mail-in repair services, will be eligible to participate in the campaign. And during this giving season, HUAWEI are offering free two-way shippings to all their customers. For more details of service coverage, please visit the local Huawei official website or browse the My HUAWEI app.

How to Participate

The first step to kick start the service giving season is relatively simple as customers would simply need to locate the HUAWEI Customer Service Center which is closest to them. And they would be able to easily do so by accessing HUAWEI’s support website where they can fill up their address to locate the nearest shop.

Once that’s done, the next step would be to book a repair appointment, and this step is extremely simple as well, as they would be able to make an appointment with just a simple click of a button.

Once that’s done, users will be redirected to the Repair Appointment page where they will be able to make an appointment with the service centre at a date and time that best fits their availability. This process is made simple, ensuring that even first-time users can set up an appointment without hassle.

Heartfelt Gifts and Benefits

During this season of the HUAWEI Service Giving Season, the brand is focusing on a customer-centric philosophy, which led to the unveiling of six main offers for their customers.

Labor Free

With the Labor Free service, customers will be able to enjoy labor cost-free repair by going to any HUAWEI Customer Service Center. Customers will be able to save up to RM80 during this period.

Free Screen Protector

With the Free Screen Protector service, customers will be eligible to receive a free screen protector in order to provide their devices with an extra level of protection that it deserves. They can do so by visiting the HUAWEI Customer Service Center.

Free Gifts

Next up, customers who visit any HUAWEI Customer Service Center in order to get a repair, to make a purchase or even to participate in the check-in activity during the campaign period, will be eligible to get a surprise free gift.

Spare Part Discount

During the Service Giving Season, customers can enjoy up to 20% off on certain spare parts that were used for any out-of-warranty repair of their HUAWEI devices.

Preferential Screen

The next offer that HUAWEI are offering is the Preferential Screen Replacement, with this offer, customers would be able to make a replacement of their device screens and get a new and original screen which also comes with a warranty that lasts at least 90 days for a further peace of mind. With this offer, users can enjoy up to 50% discount for the screen replacement.

HUAWEI Care Discount

With the HUAWEI Care Extended Warranty, customers will be able to purchase any products listed under the warranty with a discounted price of up to an incredible 40% off!

Free Round-trip Shipping

During this festive period, customers will be able to enjoy complimentary round-trip shipping for all their device repairs. So, if you’re dreading the traffic jams or lack of car parking during this time, then skip a trip to the service center. Just get your device ready and HUAWEI will have it delivered back to you safe and repaired.

Verdict

In conclusion, the HUAWEI Service Giving Season program is a very thoughtful and  convenient way to help and assist users in being able to repair their devices. Not only do they help to address common customer concerns from Labor Free to Preferential Screen, but they are also doing so with a cost-effective solution. Thus, if you have a HUAWEI device and are in need of help to service your phone, then be sure to head over to one of their service centres today and enjoy both the gifts and benefits from this period.