Maxis has announced several initiatives that it will take to assist those affected by floods.
In a press release, the telco company said that it was coordinating with Yayasan Kebajikan Negara to distribute 1,000 food boxes to those in Mentakab, Maran, Indera Mahkota, Temerloh, Pekan, Kuala Lipis, Dungun, and Gua Musang in phases. This offering is part of the RM1 million it pledged via the GLC/GLIC Disaster Response Network.
Other forms of assistance include the distribution of 2,000 Hotlink Unlimited SIM packs and top-up tickets to impacted families as well as assistance for affected Maxis dealers. For the latter, this includes cleaning, minor repairs, and “refurbishment of point of sale materials”.
Additionally, Maxis said that it had implemented flood mitigation efforts such as raised equipment platforms and more on-site gensets for areas with “potential prolonged power interruptions”. The company said that it carries checks on these “proactively” and also communicates with parties like the Malaysian Communications and Multimedia Commission, Malaysian Meteorological Department, and utility power suppliers to provide checks on power grid status, weather conditions, and water levels in affected areas.
Maxis Chief Executive Officer Gokhan Ogut said, “Our hearts go out to the families impacted by not just the floods, but also the pandemic. These are unprecedented times indeed, and we want to ease their burden as much as possible. As a digital enabler, we recognise the critical need for connectivity. Rapid service restoration is crucial to help affected individuals and families stay connected, while emergency responders need all the support they can get. We will continue to monitor the situation and be on standby to mitigate any possible network disruptions and ensure high-risk areas remain connected. In the coming months, we also have plans to distribute more aid to other impacted regions in the country.”
