Amazon’s upcoming New World MMO is currently in closed beta, and for some testers, trying out the game is spelling doom for their RTX 3090 cards.
As reported by PC Gamer, there have been player reports on Reddit and Twitter that playing the game has had an adverse effect on RTX 3090 cards. Twitch streamer Gladd tweeted that his EVGA card was “fried”, while Redditor greyone78 wrote that they bricked their card “in the main menu after setting my graphics quality to medium and hitting save”.
Meanwhile, over at the New World forums, user Goatz wrote that clicking the play button caused their EVGA RTX 3090’s fan speed to hit 100% while the FPS dropped to zero, followed by their monitors turning off and the video card being unable to be detected. A second attempt caused the same results, in addition to a “loud pop” and the card being unable to “get past POST on bootup”.
Interestingly, Goatz added that this was their second RTX 3090 to die, with the first one’s cause of death being the alpha for New World.
A customer service rep posted on the New World forums that they believed the issues to stem from driver settings and frame rate limiters. They suggested that players disable the driver settings’ overrides, as well as capping max FPS to 60. The 60 FPS cap was also suggested by PowerGPU.
The rep also wrote, “Additionally, please be sure to check in your NVIDIA Control Panel under Manage 3D Settings > Program Settings > Select New World, and check that Max Frame Rate either shows 'Use Global Settings (Off) or just Off.”
As for Amazon’s response, the company has told PC Gamer that while it had received “a few” reports, it saw “no indication of wide spread issues with 3090s, either in the beta or during our many months of alpha testing”. Amazon added that the closed beta is “safe to play”, although it also said that it will implement a patch to cap the menu screen’s FPS.